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Support

If you need help with setup, scheduling, delivery, or troubleshooting, use the options below.

Contact Support

Email: contact@valyu.ai

Discord: Join our Discord community

For report delivery issues, include your Microsoft Teams tenant ID, team or chat name, report title, and approximate run time.

For privacy or deletion requests, email us from an address that can verify the tenant or organization request.

Common Checks

  • Confirm the app is installed in Microsoft Teams and allowed by your tenant app policies.
  • Check report configuration in Teams, including destination, schedule, timezone, and mode.
  • Verify your tenant has a configured Valyu API key.